What are the causes of defect or failure in software Testing?

What are the causes of defect or failure in software Testing?

Root cause of Defects and failures are:

  • Errors in the specification, design and implementation of the software and system.
  • Errors in use of the system.
  • Environmental conditions.
  • Intentional damage.
  • Potential consequences of earlier errors.

Errors in the specification and design of the software:

Specification is basically a written document which describes the functional and non – functional aspects of the software by using prose and pictures. For testing specifications there is no need of having code. Without having code we can test the specifications. About 55% of all the bugs present in the product are because of the mistakes present in the specification. Hence testing the specifications can save lots of time and the cost in future or in later stages of the product.

Errors in use of the system:

Errors in use of the system or product or application may arise because of the following reasons:

– Inadequate knowledge of the product or the software to the tester. The tester may not be aware of the functionalities of the product and hence while testing the product there might be some defects or failures.

– Lack of the understanding of the functionalities by the developer. It may also happen that the developers may not have understood the functionalities of the product or application properly. Based on their understanding the feature they will develop may not match with the specifications. Hence this may result into the defect or failure.

Environmental conditions:

Because of the wrong setup of the testing environment testers may report the defects or failures. As per the recent surveys it has been observed that about 40% of the tester’s time is consumed because of the environment issues and this has a great impact on quality and productivity. Hence proper test environments are required for quality and on time delivery of the product to the customers.

Intentional damage:

The defects and failures reported by the testers while testing the product or the application may arise because of the intentional damage.

Potential consequences of earlier errors:

Errors found in the earlier stages of the development reduce our cost of production. Hence it’s very important to find the error at the earlier stage. This could be done by reviewing the specification documents or by walkthrough. The downward flow of the defect will increase the cost of production.

Apart from these basic reasons there are some other reasons that may contribute to Defects and failures in software:

1. Human factor:

It is because human beings develop software.Human beings are not perfect. They are prone to make mistakes. As human beings develop software, it would be foolish to expect the software to be perfect and without any defects in it.Hence there are errors in software.

2.Unrealistic development timeframe:

Let’s face it. More often than not software are developed under crazy release schedules, with limited/insufficient resources and with unrealistic project deadlines. So it is probable that compromises are made in requirement/design to meet delivery schedules. Sometimes the programmers are not given enough time to design, develop or test their code before handing it over to the testing team. Late design changes can require last minute code changes, which are likely to introduce errors.

3.Poor coding practices:

Sometimes errors are slipped into the code due to simply bad coding. Bad coding practices such as inefficient or missing error/exception handling, lack of proper validations (datatypes, field ranges, boundary conditions, memory overflows etc.) may lead to introduction of errors in the code. In addition to this some programmers might be working with poor tools, faulty compilers, debuggers, profilers, validators etc. making it almost inevitable to invite errors and making it too difficult to debug them.

4.Buggy third-party tools:

Quite often during software development we require many third-party tools, which in turn are software and may contain some bugs in them. These tools could be tools that aid in the programming (e.g. class libraries, shared DLLs, compilers, HTML editors, debuggers etc.) or some third-party shrink-wrapped plug-ins/add-ons used to save time (like a shopping cart plug-in, a map navigation API, a third party client for 24X7 tech support etc.). A bug in such tools may in turn cause bugs in the software that is being developed.

5.Lack of skilled testing:

No tester would want to accept it but let’s face it; poor testing do take place across organizations. There can be shortcomings in the testing process that are followed. Lack of seriousness for testing, scarcity of skilled testing, testing activity conducted without much importance given to it etc. continues to remain major threats to the craft of software testing. Give your team some time to introspect and I won’t be too surprised if you find it in your own testing team! While you might argue that poor testing do not *introduce errors* in software, actually they do! Poor testing do leave the software in a buggy state. Moreover, in this era of agile software development poor unit tests (e.g. in TDD) may result in poor coding and hence escalate the risk of errors.

6.Last minute changes:

Changes that are made to requirement, infrastructure, tools, platform can be dangerous, especially if are being made at the 11th hours of a project release. Actions like database migration, making your software compatible across a variety of OS/browsers can be complex things and if done in a hurry due to a last minute change in the requirement may cause errors in the application. These kind of late changes may result in last minute code changes, which are likely to introduce errors.

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